Shipping Policy
Processing
Orders are processed within 1–3 business days after payment confirmation.
Estimated Delivery
- United States / Canada: 7–14 business days
- United Kingdom / Australia: 10–15 business days
Tracking
All shipments include tracking information sent by email.
Customs
International customers are responsible for duties and taxes applied by destination authorities.
Lost or Stolen Packages
Contact info@ebikesecomotion.com
immediately for assistance with carrier investigations.